At Ottumwa Regional Health Center, the Case Management Department combines the knowledge and caring of its nurse case managers and social workers to understand the emotional stress of illness. Our professionals have the skills to help patients and families during their stay. They collaborate with physicians, nurses, therapists, and others to help patients and their families deal with healthcare problems during illness and help develop discharge plans.
Case Managers and Social Workers are an essential link between patients and families, insurance companies, and physicians. Discharge planning begins the day a patient is admitted to the hospital. This department will assist our patients with needed medical equipment, transportation, crisis intervention, and links to area agencies and services.