24/7 Emergency Care Close to Home
ORHC’s ER operates as a Level IV Trauma Center. It provides 24-hour, provider covered acute and urgent care. Staffing includes registered nurses, paramedics, and emergency medical technicians.
The service’s primary response area is Wapello County, but Ottumwa Regional Mobile Intensive Care Services (ORMICS) provides mutual aid and tiered response upon request to any regional service program. A minimum of two ambulances of ORHC’s four are staffed at all times through on-duty and on-call paramedic staffing.
In the ER, patients are treated based on the severity of their condition. Those who arrive first, may not necessarily be treated first. Patients are seen depending on the severity of their illness or injury.
Under federal law, every patient has the right to be evaluated and stabilized in the ER regardless of condition or proof of insurance.
You have the right to understand any procedures and know the risks. You may be required to sign forms indicating your consent for treatment.